TRÉOLOGY

Privacy Policy

1. Introduction

Tréology Limited and its related companies (“we”, “us”), respect your privacy and value the information you share with us.

2. How we collect your information

When you use our services (including our website and social media pages) or when you interact with us we may collect personal information about you. This personal information may include your name and contact details, device information (such as your browser and operating system version), and location information.  

3. Consent

How do you get my consent?

When you provide us with personal information by filling in our Contact Form, we imply that you consent to our collecting your information and using it for the specific reason of replying to your inquiry or providing you with a quote for our products and services.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@treology.co.nz or mailing us at:

Tréology Ltd
PO Box 5431,
Christchurch 8542
New Zealand

4. For what purposes do we collect, hold, use and disclose your personal information

We use your personal information to:

  • process your orders for our products or services that you place with us in person, through our website and by telephone;

  • market our products and services which may be of interest to you, unless you inform us not to;

  • respond to any issues you raise with us regarding any of our products or services;

  • analyse and improve our products and customer services; and

  • to facilitate our internal business operations, including fulfilment of any legal requirements.

We will take reasonable steps in the circumstances to check that the personal information we collect, use or disclose is accurate, complete, relevant, not misleading and up to date.

5. What happens if we cannot collect your information

You are not required to provide us with your personal information. If you do not provide us with your personal information, some or all of the following may happen:

  • we may not be able to provide our products or services to you or enter into a contract with you, either to the same standard or at all;

  • we may not be able to share with you information about our products or services that you may want.

6. When do we disclose your information

We will never sell, rent or trade your personal information.

We may share your personal information with third parties if doing so is for or directly related to the purposes for which you have provided the information to us, where required or permitted by law or where you give us your permission to do so.

We may share your information with:

  • any parties necessary to provide the products or services which you purchase from us;

  • credit reporting bodies or fraud checking agencies;

  • our related companies;

  • our professional advisers, including our accountants, auditors and lawyers;

  • government and regulatory authorities and other organisations, as required or authorised by law.

7. Our website

Our Privacy Policy also applies to our website at www.treology.co.nz

AGE OF CONSENT

By using the Tréology website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or

province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

SQUARESPACE

Our website is hosted on Squarespace. They provide us with the online platform that allows us to have a website for your use.  Your data is stored through Squarespace’s data storage, databases and the general Squarespace application. For more insight, you may also want to read the Squarespace Terms of Service here or Privacy Statement here.

COOKIES

The Tréology website is built using Squarespace.com for more information on cookies that may be stored on your computer, please refer to their privacy policy.

LINKS TO OTHER WEBSITES

Our website may contain links to other sites. We make no representations or warranties as to the privacy practices of any site operated by a third party and are not responsible for the privacy policies of such other sites and encourage you to read their privacy statements.

SECURITY

Tréology cares about protecting the security of your personal information, and we have implemented security procedures to protect the personal information which you provide to us via our website. However, no method of transmitting or storing electronic data is ever completely secure, and we, including Squarespace cannot guarantee that such information will never be accessed, used, or released in a manner that is inconsistent with this policy, and you do so at your own risk.

9. Security

We are committed to keeping your personal information secure and will take reasonable precautions to protect it from loss, misuse or unauthorised alteration.

10.Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to promote and sell our products and services to you.

11. Access and correction

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please forward your request, in writing, to our Privacy Officer at:

Tréology Ltd
PO Box 5431,
Christchurch 8542
New Zealand

Or by emailing:  mjdavies@treology.co.nz